YepMe
312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53, Gurgaon, Haryana 122001
Phone: +91 120 4851250
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Return & Exchange Policy

Claim for a refund


Our customer service policies are simple, straightforward and transparent and are drafted keeping your best interest in mind. If by any reason, you wish to part with a product you bought from Yepme or are unhappy with the service or quality, you can always send it back to us. And we promise we will not quibble, argue or frame excuses. It is your right and we respect it. By doing this, we also ensure that our main motto of a memorable shopping experience remains intact; we wish to be in your good books.


Claim for a refund


Though we are always working hard to match your expectations and deliver you quality products, on time, but still, in case, you have decided that you want a refund, we are ready to help you out. In case of the following scenarios you are liable to get a full refund of money (except any intimate product including Lingeries):


In case of the following scenarios you are liable to get a full refund of money:


  • We have shipped a wrong product that is not matching with your order.
  • There is a manufacturing defect in the product ordered by you.
  • The merchandise got damaged during transit, and we are not able to provide you with a replacement.
  • Select your course
  • You have thirty days (from the delivery date ) to make up your mind and intimate us that you wish to claim for a refund or you need to exchange the product.
  • For Quick Return:
  • Also you can call our customer care at 0120-4851250 (Timing: 9 AM-9 PM Daily).

  • You may be asked to send a courier back to our address using the spare tamper proof packet provided to you along with your order.
    To get the courier charges refunded, you need to attach a copy of the courier bill.


Some Do’s and Don’ts

  • Items must be unused, unworn, unwashed and undamaged and must be in their original purchase condition.
  • You need to send us the following: Original Product Packaging, Manufacturer's Containers, Documentation, Warranty Cards, Manuals, and all accessories and with tags attached (if applicable).
  • All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner.


For Customer Support Related write to:

customer.care@yepme.com

 

For query related to Sales & Promotions write to:

trade@yepme.com

 

 

 

Contact Us

 

Growthways Trading Private Limited

 

F 353 Third Floor,
Centrum Plaza,
Golf Course Road, Sector 53
Gurgaon 122001
India
Phone: 0120-4851250



                

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